Vibrancy Unlocked Quoted on Allbusiness.com

1. Understand root causes and design solutions

"The first question I ask when working with problem employees is what circumstances at work or in their life may contribute to their behavior. More often than not, there is a problem affecting employee behavior and performance. Understanding that problem is critical in working toward a positive solution.

"For example, I once managed an older gentleman who came to our company via a merger. I had received pressure to fire him, but I realized [the problem was] he didn't feel secure in his position at the new company. With the problem identified, I could then work with him to design solutions for improvement. I am proud to say that these efforts led to his promotion and retention."

Read Entire Article Here